We will not collect sensitive information from you or any third party.
From time to time, you may provide us, and we may collect from you, personal information of a third party (for example, for delivery purposes). Where you provide the personal information of a third
You do not have to provide us with any personal information, however if you do not do so we may
not be able to provide you with the products, services or benefits you have requested.
How we collect personal information
Generally, we collect personal information directly from you, such as:
We collect personal information through:
Why we collect, use and disclose personal information
We will use the personal information we collect for the purpose disclosed at the time of collection, or
purpose without first seeking your consent, or where authorised or required by law.
We will collect personal information for the following purposes:
We may also disclose your personal information to third parties who work with us in our business to
provide, promote, or improve the products or services you have requested or are interested in, such
We will also use and disclose your personal information to send direct marketing to you from us;
The direct marketing may relate to:
You may opt-out of receiving this direct marketing through the unsubscribe function that will be made available to you with each direct marketing communication.
How we store and protect personal information
We store personal information in a combination of computer storage facilities, paper-based files and
other records. In so doing, we have taken numerous steps to protect your personal information from
misuse, interference and loss, unauthorised access, modification or disclosure.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information
when we no longer need it.
The internet is not a secure method of transmitting information. Accordingly, other than where we
use secure socket layer technology (SSL) to ensure information is securely transmitted and
processed, we cannot and do not accept responsibility for the security of information you send to or
receive from us over the internet, or for any unauthorised access or use of that information.
Do we send personal information overseas?
We will not transfer your personal information outside of Australia
How you can access your personal information
We will take reasonable steps to make sure that the personal information we collect use or disclose
is accurate, complete, and up to date. If your personal details change, such as your address or phone
number, please contact our Privacy Officer by email or at the address detailed below.
At your request, we will provide you with a copy of any personal information which we hold about
you, unless an exception under the Privacy Act 1988 applies. We will provide this information free of
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
website. A cookie is a small data file that a website may write to your hard drive when you visit it. A
cookie file can contain information, such as a user ID which the website uses to track the pages you
have visited. You can refuse all cookies by turning them off in your browser. However, full
Information is also generated whenever a page is accessed on our website that records information
such as the time, date, and specific page. We collect such information for statistical and maintenance
purposes that enables us to continually evaluate our website performance.
How to contact us or make a complaint
you or if you wish to make a complaint about our collection, use, or disclosure of your personal
The Privacy Officer
Physical Address; 600 Main North Road, Smithfield SA 5114
Postal Address; PO Box 95, Smithfield SA 5114
We will take reasonable steps to remedy any issues resulting from our failure to comply with our
Last updated March 2014